Dev mode — click </> on any panel to see its SQL
Appointments with date of service in:
9,569 appointments in scope
Show OBCal:
APPOINTMENTS ENROLLED
9,569

of 9,569 total enrolled

CONFIRMED
36.0%

3443 of 9569 enrolled

CANCELLED
11.3%

1086 of 9569 enrolled

NO OUTREACH SENT
0

excluded from rates above

Outreach Mixof 9,569 enrolled
96%
Email + SMS9,198 (96%)Email only2 (0%)SMS only369 (4%)
Confirmed Viaof 3,443 confirmed
48%
67%
Email1,643 (48%)SMS2,305 (67%)
Cancelled Viaof 140 patient-form cancellations
31%
69%
Email43 (31%)SMS97 (69%)
Awell Confirmation & Cancellation Rate by Week

Sun–Sat weeks · current week capped at today · respects date filter and OBCal toggle

Confirmations by Appointment Date

Date = appointment date of service · n=3,948 total confirmed

Cancellations by Appointment Date

Patient-form cancellations only · n=140 total cancellations

When do patients confirm?

% of 9,569 enrolled appointments, by confirmation timing

n=2,441n=935n=67n=6,126
Powered by Awell
36.0%

of appointments confirmed via Awell outreach

3,443 confirmations delivered — This Week by date of service

Without Awell-orchestrated reminders, these appointments would have had no structured outreach.

Reminders Sent by Appointment Date

Date = appointment date of service · each appointment may appear across multiple reminder tracks

Confirmation Rate by Appointment Date

Date = appointment date of service · rate = confirmed ÷ enrolled that day

Outcomes by Visit Type

Confirmation Rate by Visit Type

Email / SMS rates = confirmed ÷ enrolled within each channel population · Overall = confirmed ÷ all enrolled

EmailSMSOverall
Cancellation Rate by Visit Type

Patient-form cancellations only · rates within each channel's enrolled population

EmailSMSOverall