Appointments with date of service in:
9,565 appointments in scope
Show OBCal:
APPOINTMENTS ENROLLED
9,565

of 9,565 total enrolled

CONFIRMED
35.6%

3407 of 9565 enrolled

CANCELLED
11.3%

1084 of 9565 enrolled

NO OUTREACH SENT
0

excluded from rates above

Outreach Mixof 9,565 enrolled
96%
Email + SMS9,194 (96%)Email only2 (0%)SMS only369 (4%)
Confirmed Viaof 3,407 confirmed
48%
67%
Email1,627 (48%)SMS2,279 (67%)
Cancelled Viaof 138 patient-form cancellations
30%
70%
Email41 (30%)SMS97 (70%)
Awell Confirmation & Cancellation Rate by Week

Sun–Sat weeks · current week capped at today · respects date filter and OBCal toggle

Confirmations by Appointment Date

Date = appointment date of service · n=3,906 total confirmed

Cancellations by Appointment Date

Patient-form cancellations only · n=138 total cancellations

When do patients confirm?

% of 9,565 enrolled appointments, by confirmation timing

n=2,419n=921n=67n=6,158
Powered by Awell
35.6%

of appointments confirmed via Awell outreach

3,407 confirmations delivered — This Week by date of service

Without Awell-orchestrated reminders, these appointments would have had no structured outreach.

Reminders Sent by Appointment Date

Date = appointment date of service · each appointment may appear across multiple reminder tracks

Confirmation Rate by Appointment Date

Date = appointment date of service · rate = confirmed ÷ enrolled that day

Outcomes by Visit Type

Confirmation Rate by Visit Type

Email / SMS rates = confirmed ÷ enrolled within each channel population · Overall = confirmed ÷ all enrolled

EmailSMSOverall
Cancellation Rate by Visit Type

Patient-form cancellations only · rates within each channel's enrolled population

EmailSMSOverall