Appointments with date of service in:
9,540 appointments in scope
Show OBCal:
APPOINTMENTS ENROLLED
9,540

of 9,540 total enrolled

CONFIRMED
34.4%

3281 of 9540 enrolled

CANCELLED
11.1%

1055 of 9540 enrolled

NO OUTREACH SENT
0

excluded from rates above

Outreach Mixof 9,540 enrolled
96%
Email + SMS9,170 (96%)Email only2 (0%)SMS only368 (4%)
Confirmed Viaof 3,281 confirmed
47%
68%
Email1,547 (47%)SMS2,216 (68%)
Cancelled Viaof 134 patient-form cancellations
29%
71%
Email39 (29%)SMS95 (71%)
Awell Confirmation & Cancellation Rate by Week

Sun–Sat weeks · current week capped at today · respects date filter and OBCal toggle

Confirmations by Appointment Date

Date = appointment date of service · n=3,763 total confirmed

Cancellations by Appointment Date

Patient-form cancellations only · n=134 total cancellations

When do patients confirm?

% of 9,540 enrolled appointments, by confirmation timing

n=2,326n=889n=66n=6,259
Powered by Awell
34.4%

of appointments confirmed via Awell outreach

3,281 confirmations delivered — This Week by date of service

Without Awell-orchestrated reminders, these appointments would have had no structured outreach.

Reminders Sent by Appointment Date

Date = appointment date of service · each appointment may appear across multiple reminder tracks

Confirmation Rate by Appointment Date

Date = appointment date of service · rate = confirmed ÷ enrolled that day

Outcomes by Visit Type

Confirmation Rate by Visit Type

Email / SMS rates = confirmed ÷ enrolled within each channel population · Overall = confirmed ÷ all enrolled

EmailSMSOverall
Cancellation Rate by Visit Type

Patient-form cancellations only · rates within each channel's enrolled population

EmailSMSOverall