Appointments with date of service in:
9,555 appointments in scope
Show OBCal:
APPOINTMENTS ENROLLED
9,555

of 9,555 total enrolled

CONFIRMED
34.9%

3333 of 9555 enrolled

CANCELLED
11.2%

1068 of 9555 enrolled

NO OUTREACH SENT
0

excluded from rates above

Outreach Mixof 9,555 enrolled
96%
Email + SMS9,185 (96%)Email only2 (0%)SMS only368 (4%)
Confirmed Viaof 3,333 confirmed
47%
67%
Email1,579 (47%)SMS2,244 (67%)
Cancelled Viaof 136 patient-form cancellations
29%
71%
Email39 (29%)SMS97 (71%)
Awell Confirmation & Cancellation Rate by Week

Sun–Sat weeks · current week capped at today · respects date filter and OBCal toggle

Confirmations by Appointment Date

Date = appointment date of service · n=3,823 total confirmed

Cancellations by Appointment Date

Patient-form cancellations only · n=136 total cancellations

When do patients confirm?

% of 9,555 enrolled appointments, by confirmation timing

n=2,358n=908n=67n=6,222
Powered by Awell
34.9%

of appointments confirmed via Awell outreach

3,333 confirmations delivered — This Week by date of service

Without Awell-orchestrated reminders, these appointments would have had no structured outreach.

Reminders Sent by Appointment Date

Date = appointment date of service · each appointment may appear across multiple reminder tracks

Confirmation Rate by Appointment Date

Date = appointment date of service · rate = confirmed ÷ enrolled that day

Outcomes by Visit Type

Confirmation Rate by Visit Type

Email / SMS rates = confirmed ÷ enrolled within each channel population · Overall = confirmed ÷ all enrolled

EmailSMSOverall
Cancellation Rate by Visit Type

Patient-form cancellations only · rates within each channel's enrolled population

EmailSMSOverall